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Last updated: 2026-10-23
We want you to be happy with Globegate Unlimited. This policy explains your rights and how to ask for a refund.
Your rights under the Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a refund or replacement for a major failure, and to have problems fixed if there is a minor failure. Digital products must be of acceptable quality, match their description and be fit for purpose.
For example, you’re entitled to a remedy if Unlimited doesn’t unlock, doesn’t work as described, or stops working because of a fault on our side that we can’t fix in a reasonable time.
How to get a refund
- Email [EMAIL] with your order number or the email you used to buy.
- We’ll process the refund through Lemon Squeezy, our merchant of record, usually within 5 business days. It goes back to your original payment method.
- Once refunded, the license key is deactivated.
Change of mind
We don’t normally offer refunds if you simply change your mind, but we’ll always consider requests fairly. This doesn’t affect your rights under the Australian Consumer Law.
Contact
[BUSINESS NAME] · ABN [ABN] · [STATE], Australia · [EMAIL]